Service Business POS

A POS app for service businesses: salons, laundries, workshops, spas.

Record who did each service, take in items with a numbered slip and bag labels, take bookings with a deposit, and sell session packages. It runs on tablets, phones and the dashboard, and keeps selling when the internet drops. Free for 1 outlet.

Works offlineWhen the internet drops
Staff per serviceTotals per person
Slips and bag labelsFor items left with you
Free for 1 outletPro and Bisnis as you grow

Which service businesses?

At sign-up, pick your type of business. PIKaPOS fills in a starter list of services and turns on what you need, such as drop-off slips for a laundry or bookings for a spa.

Salons and beauty

Staff per service, “from” prices, bookings with a deposit and session packages.

BarbershopSalonMuslimah salonNail art and manicureEyelash and browsMake-up artistHenna

Spa, massage and care

Bookings per therapist with a deposit, session packages and entertainment tax per category.

Spa and massageReflexologyCupping and acupunctureBeauty clinicPhoto studioTattoo and piercing

Laundry and shoes

Drop-off slips, a label for each bag, prices per kg, and a message when it is ready.

Laundry by weightLaundry per pieceShoe repair and cleaning

Workshops and repairs

Plate number or IMEI on the slip, and cost estimates the customer approves through a link.

Motorcycle workshopCar workshopCar and motorcycle washPhone repairTailor

Other services

Any other service business can start from an empty list and add its own services.

Pet groomingOther services

Gyms, classes and courses

Monthly members with check-in, class schedules and course fee billing.

GymYoga and dance studioCourses
At the counter

Tap the person, then the service

Staff names sit along the top of the screen. The cashier picks who is doing the work, then taps the service, so every line on the bill is recorded under the person who did it. If you run the business alone, the staff row stays hidden and every service is recorded under your name.

  • ✓A main person and a second person, as assistant or shared
  • ✓“From” prices: the cashier types the real price when the work is done
  • ✓Tips recorded for the person who did the work
  • ✓Staff names can be printed on the receipt
  • ✓Services, products and other charges on one bill
Staff totals

Know who did what, every day

At shift close, the tablet shows totals per person: services, products and tips. On the dashboard, the owner can pick any date range up to 90 days and download a CSV with one row per service.

  • ✓Amounts before discounts and tax, net of refunds
  • ✓A “No staff” row shows services nobody was named on
  • ✓Wrong person picked? Change it in Transactions; a cashier needs a manager PIN
  • ✓Commission is worked out for you: a percent or an amount per service, per person or per service; tips stay apart
Drop-off

Items left with you get a slip and labels

For laundries, workshops, phone repair, tailors and shoe repair: record the customer, the number of bags and the ready date. A numbered slip and a label for each bag print, and the order moves across a board: Received, In progress, Ready, Collected.

  • ✓Pay on collection, in full up front, or a deposit
  • ✓Plate number, IMEI or serial number printed on the slip
  • ✓Take in new orders even when the internet is down
  • ✓WhatsApp message to the customer when it is ready Pro
Bookings

Bookings per person, with a deposit

The schedule shows one column per staff member. Book a customer with a specific person or whoever is free, with a deposit in cash, by transfer or by QRIS. The customer gets a link to view, confirm, move or cancel the booking.

  • ✓When the customer arrives, the booking becomes a bill with the deposit already taken off
  • ✓Cancellation and no-show rules: refund the deposit, keep it as credit, or keep it
  • ✓The schedule is on the tablet, the phone and the dashboard
  • ✓Booking confirmations and reminders by WhatsApp Pro
Packages and tax

Session packages and entertainment tax

Sell a package such as 10 facials in one payment; each visit uses one session and the rest is kept on the customer’s record. For spas and other businesses subject to entertainment tax, set the rate per category; it prints on the receipt and the dashboard’s tax report has a section for the regional tax office.

  • ✓Sessions left, expiry and history per customer
  • ✓Packages can be used offline
  • ✓Entertainment tax per category, included in the price or added on top

Start in three steps

No special hardware. An Android tablet or phone is enough; connect a Bluetooth receipt printer whenever you like.

Pick your business type

For example barbershop, laundry by weight or motorcycle workshop. A starter list of services and the right features are set up for you.

Add your staff

Enter the names of the people who serve and their days off. The owner is the first staff member automatically.

Start serving

Tap the person and the service, take the payment, and print a receipt or a drop-off slip.

Tablet, phone and dashboard

One account, three places to work.

Tablet

The full till: staff, drop-offs, the booking schedule, session packages, staff totals at shift close, and changing the person on a sale.

Phone

The service till on an Android phone: selling, drop-offs, the booking schedule, session packages and the staff list. Shift-close totals and changing the person on a sale are on the tablet.

Dashboard

From the owner’s phone or laptop: the staff list, staff totals by date, the drop-off board to view, bookings, and package and entertainment tax reports.

A good fit for, and not yet for

A good fit for

  • ✓Barbershops, salons and beauty clinics with several staff
  • ✓Laundries, workshops, phone repair and tailors that take in items
  • ✓Spas and reflexology using bookings and session packages
  • ✓Service businesses that want to start free for 1 outlet

Not yet for

  • –Bookings per room or per chair (bookings are per person)
  • –Pay-later tabs (kasbon), loyalty points and vouchers on the service till
  • –One business with both a service outlet and a restaurant or shop outlet

Free for 1 outlet

Staff, staff totals, drop-offs, prices per kg, bookings, session packages and entertainment tax are on the Gratis plan for 1 outlet. WhatsApp messages to customers are on Pro. Pro and Bisnis are priced per outlet, and a plan limit never stops a sale. See all plans

Frequently asked questions

Does every staff member need their own login?+
No. Staff are added by name and picked by the cashier when serving. Logins are only for the people who run the till or the dashboard.
Can I use it if I work alone?+
Yes. The owner is the first staff member automatically. With only one person serving, the staff row stays hidden and every service is recorded under your name.
What if a service has no fixed price?+
Use a “from” price, for example smoothing from Rp 200.000. The cashier types the real price when serving. A price below the minimum can still be sold, but a cashier needs a manager PIN.
Does it work without internet?+
Yes. Sales, new drop-offs, new bookings and package use are saved on the tablet or phone and sent once you are back online. Sending an estimate, moving a booking and changing the person on a sale need the internet.
Is there PB1?+
No. Service businesses are not charged PB1 in PIKaPOS. VAT (PPN) and a service charge can be set, and entertainment tax can be turned on for spas and other businesses subject to it.
How much does it cost?+
Free for 1 outlet. If you have more outlets, there is Pro (Rp 99.000 per outlet per month) and Bisnis. A plan limit never stops you serving customers and taking payments.

Try the service business POS for free

Free for 1 outlet. Pro and Bisnis as you grow.